Pre-Authorisation
We’ve recently reviewed our standard pre-authorisation amount which covers any additional costs resulting from your rental such as additional days or fuel. As a result the pre-authorisation is now £300 plus the estimated cost of your rental (less any prepaid amount).
What is Pre-Authorisation?
This is a temporary hold on a specified amount against the available funds on your payment card*. Please note - this is not an actual charged amount and no funds are taken.
Your payment card issuer may present a pre-authorisation as a pending transaction.
*Payment card can refer to a credit, charge or debit card.
What does this mean for me?
1: At the point you collect your vehicle and start your rental, we will put a temporary hold of a pre-authorisation amount of £300 plus the estimated cost of your rental (less any prepaid amount) against the available balance on your payment card.
2: When you complete your rental and return the vehicle, the pre-authorisation funds will be released by your card issuer.
3: Depending on your card issuer, it can take up to 28 working days before this is reflected in your account balance.
Please note: even though a pre-authorisation is not an actual charge, it will temporarily reduce the available balance on your payment card.